cv6yy's Privacy Policy

cv6yy is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users' personal information. This privacy policy describes in detail how cv6yy collects your information, the purposes for which it is used, with whom it is shared, and how it is kept secure.

By using our platform, you consent to the methods of data collection and use described in this policy. If you disagree with any part of this policy, you are requested to refrain from using our services.

cv6yy uses SSL encryption technology to keep your information secure. We believe in fair play and transparency, and we are committed to protecting your privacy.

cv6yy may collect your information through various means. The types of information collected are detailed below:

2.1 Information You Provide Directly

When you create an account on cv6yy or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport details for identity verification
• Payment information (bKash, Nagad, Rocket, Upay or bank account details)
• Username and password

2.2 Automatically Collected Information

Certain information is collected automatically while you use the cv6yy platform:

• IP address and geographic location (up to country/region level)
• Browser type and operating system information
• Login time and session details
• Page visits and click data
• Gaming activity and transaction history
• Device identifier information

2.3 Information Received from Third Parties

In some cases we may receive information from legitimate third parties, such as identity verification services or payment processing companies. This information is used solely to improve the security of your account and the quality of our services.

cv6yy uses collected information only for specific and legitimate purposes. We process your information for the following reasons:

3.1 Account Management & Service Delivery

• Creating and maintaining your account
• Managing login and security verification
• Processing deposit and withdrawal transactions
• Running gaming and betting activities smoothly
• Managing bonus and reward programs

3.2 Security & Fraud Prevention

• Preventing unauthorized access to accounts
• Detecting and preventing fraudulent activity
• Identifying money laundering and suspicious transactions
• Verifying user identity (KYC process)

3.3 Customer Service Improvement

• Resolving your issues and complaints promptly
• Analyzing and improving platform performance
• Providing a personalized gaming experience
• Informing you about relevant offers and promotions (with your consent)

3.4 Meeting Legal Obligations

We may store and process your information as necessary to comply with applicable laws and regulations. This includes keeping records of financial transactions, providing information at the request of regulatory authorities, and similar requirements.

cv6yy has adopted industry-standard technical and organizational measures to ensure the security of your personal information.

4.1 Technical Security Measures

• All data transmission is secured through SSL (Secure Socket Layer) encryption technology
• Sensitive information stored in databases (such as passwords) is kept in encrypted form
• Firewall and anti-malware systems are kept active
• Regular security audits are conducted
• Two-Factor Authentication is available

4.2 Data Retention Period

cv6yy retains your information only for as long as necessary. Information collected while an account is active may be retained for a defined period after account closure in accordance with legal obligations. Financial transaction records may be kept for an extended period as required by applicable law.

4.3 Steps in the Event of a Data Breach

If a data breach occurs, cv6yy will notify you promptly in accordance with applicable legal guidelines and will take the necessary remedial action.

cv6yy never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Limited information may be shared with trusted partner organizations to keep our services running smoothly. This includes:

• Payment processors (bKash, Nagad, Rocket, Upay, etc.) — to complete transactions
• Identity verification service providers — to complete the KYC process
• Game software providers — for the limited information required to deliver gaming services
• Technology and infrastructure service providers — for server and hosting services

All such partner organizations operate under strict confidentiality agreements and may not use your information for any purpose other than the one for which it was provided.

5.2 Legal Obligations

cv6yy is obliged to provide necessary information upon receipt of a valid legal order from a competent authority or a court order. In such circumstances, we will supply only the minimum information required by law.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. cv6yy will notify you appropriately in such circumstances.

Cookies and similar technologies are used on the cv6yy platform to improve your experience.

6.1 Types of Cookies

• Essential Cookies: These are necessary for the basic functionality of the platform. They are required to keep your login session active and to maintain security. These cookies cannot be disabled.
• Functional Cookies: These remember your preferences and settings, such as language preference and display settings. Disabling these cookies may mean some features are unavailable.
• Analytics Cookies: These collect statistics about how the platform is used. This information helps us improve the quality of our services.

6.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note that completely disabling cookies may cause some features of the cv6yy platform to not work properly.

6.3 Local Storage & Session Data

In addition to cookies, we may use browser local storage to save certain preferences and session information. This information stays only on your device and is not sent to cv6yy's servers.

cv6yy respects your rights over your personal information. You have the following rights:

7.1 Right of Access

You may request a copy of your personal information collected by cv6yy at any time. This request can be made through our customer service team.

7.2 Right to Rectification

If any information stored in your profile is incorrect or incomplete, you may request that it be corrected. For security reasons, some changes may require identity verification.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, it may not be possible to fully fulfill this request in cases involving legal obligations or an active account.

7.4 Right to Object

You may object at any time to the use of your information for marketing communications. We will take appropriate action upon receiving this request.

7.5 How to Exercise Your Rights

To exercise any of the rights above, please contact our customer service team. We will act on your request as quickly as possible and keep you informed of all steps taken.

The cv6yy platform is operated for users aged 21 and above only. We do not collect or store information from minors.

An age verification process is followed at the time of account registration. If we become aware that a user is under 21, their account will be closed immediately and any information collected will be deleted.

If you believe a minor is using cv6yy, please contact us.

cv6yy may update this privacy policy from time to time to keep it in line with changing needs and circumstances.

9.1 How Changes Will Be Communicated

If any significant changes are made to the policy, we will notify you in the following ways:

• By displaying a clear notice on the platform
• By sending a message to your registered email address
• By updating the date at the top of this page

9.2 What you should do after a change

If you continue to use the cv6yy platform after the updated policy is published, it will be considered that you have agreed to the new policy. If you disagree with any change, you may contact our customer support to request closure of your account.

We recommend that you review this policy regularly so that you are always informed about the latest updates.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. The cv6yy customer support team is available 24/7 for you.

We treat all privacy-related requests with due importance and try to respond promptly. Your trust and confidence mean a great deal to us.

This privacy policy is considered part of the cv6yy platform's Terms and Conditions. Both policies should be read together.